DataGenicGroup | Support

SupportSupporting you all the way

Support
Professional Services
Quality Management
Software Testing

DataGenic customer support is staffed exclusively by DataGenic trained staff who know our solutions and understand your business. Our staff have extensive experience in routinely troubleshooting complex energy information issues and decision support environments. With one of the best Standard Service Level (SLA) Agreements in the market, you can be assured of fast, professional results.

For customer implementation and upgrade projects, the customer support team works directly with the DataGenic Professional Services. In addition, as part of your annual license fees, DataGenic provides support services that include software releases, software updates and release notes.

Global Support Contact Telephone number:

+44 207 100 4498. Press 2 for Support.

dgsupport@datagenicgroup.com

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Genic DataManager
Genic queryPoint
Genic DataExplorer